Digitalization of the university: construction of the integrated informational environment

The review article aims at formulating a systematic approach to the formation of an integrated information environment focused on the innovative development of educational services in the context of university digitalization. The methodological basis is the review of scientific publications on the problem of building an integrated information environment and knowledge management within the university, management technologies, and federal legislation on these issues. The article is practically significant due to its describing the tools and processes of knowledge management within the university, in formulating the tasks of the corporate information system, in developing recommendations on the structure of the integrated information environment of the university, focused on the target orientation in business processes management, in individualization of training, in the use of online courses and in network collaboration. The areas of using the managerial design model of the innovative educational services development are the knowledge management technologies linking with internal business processes and the external environment in the university's corporate information system, as well as the possibility of networking with consumers of educational services. The concept of the managerial design model formed the basis for improving, mostly in terms of academic knowledge, the network environment of theKazanNationalResearchTechnicalUniversitynamed after A. N. Tupolev. The article gives the strategic understanding of the role of the university's integrated information environment in online learning and research, in pro- viding training within the real economy, and in participating in network programs. The article is important because of the author's approach to the organization of an integrated information environment of the university, wherein academic and managerial knowledge are combined, as it is aimed at strengthening the competitive advantages of educational services and at achieving the goal of quality education. The article might be interesting for researchers in the field of knowledge management in higher education and for the practitioners of university business processes informatization. In the future, researchers will be able to more detailedly develop the information modules of the corporate information system and management tools of any university's organizational (academic and managerial) knowledge.

1. Bouehn U. G. Vysshee obrazovanie v cifrovuyu ehpohu [Higher education in the digital age]. Moscow. Izdatel'skij dom VSHEH [HSE Publishing House], 2018. 224 p. [In Russ.].

2. Yefimov V. S., Lapteva A. V. Tsifrovizatsiya v sisteme prioritetov razvitiya rossiyskikh universitetov: ekspertnyy vzglyad. [Digitalization in the system of priorities for the development of Russian universities: an expert view]. University management: practice and analysis. 2018; 2 4, pp. 52-67. DOI 10.15826/umpa.2018.04.040 [In Russ.].

3. Kotova E. E. Supporting the Process of Training Specialists in an Integrated Educational Environment. Proceedings of the 3rd International Conference Ergo-2018: Human Factors in Complex Technical Systems and Environments, Ergo 2018, 21 August 2018, 2 8443821, pp. 140-145. DOI 10.1109/ergo.2018.8443821 [In Russ.].

4. Krou M., Dehbars U. Model' Novogo amerikanskogo universiteta [Model of the New American University]. Moscow. Izdatel'skij dom VSHEH [HSE Publishing House], 2018. 440 p. [In Russ.].

5. Ponomarenko E. V. Ot sovmestnyh obrazovatel'nyh programm k novoj modeli universiteta: opyt Rossii i Francii [From joint educational programs to a new university model: the experience of Russia and France]. Partnerstvo Rossii i Francii: internacionalizaciya obrazovaniya i nauki, rol' i vozmozhnosti russkogo yazyka [Partnership between Russia and France: the internationalization of education and science, the role and capabilities of the Russian language]. Vol. 2, pp. 117-128. [In Russ.].

6. Tihomirova N. V. Tendencii rossijskogo rynka obrazovatel'nyh uslug vysshego professional'nogo obrazovaniya [Tendencies of the Russian market of educational services for higher professional education]. University management: practice and analysis. 2010, 2 5, pp. 32-40. [In Russ.].

7. Tihomirova N. V. Upravlenie sovremennym universitetom, integrirovannym v informacionnoe prostranstvo: koncepciya, instrumenty, metodologiya [Management of a modern university integrated into the information space: the concept, tools, methodology]. Moscow. Finansy i statis- tika [Finance and Statistics], 2009. 264 p. [In Russ.].

8. Tihomirova N. V. Integrirovannoe prostranstvo znanij - osnova integracii obrazovatel'noj, nauchnoj i innovacionnoj deyatel'nosti vysshih uchebnyh zavedenij [The integrated knowledge space is the basis for integrating the educational, scientific and innovation activities of higher education institutions]. Professional'nyj uchebnik [Professional tutorial]. 2010, 2 1-2 (19-20), pp. 8-11. [In Russ.].

9. Ivanchenko D. A. Smart-universitet kak osnova postroeniya obrazovatel'nogo prostranstva vuza [Smart- university as a basis for building the education space of the university] // Informacionnye tekhnologii v gumanitarnom obrazovanii [Information technologies in liberal arts edu- cation]: sbornik materialov V Mezhdunarodnoj nauchno- prakticheskoj konferencii [The V International Scientific and Practical Conference information package]. Pyatigorsk, PGLU, 2013. pp. 108-115. [In Russ.].

10. Informatizaciya vysshej shkoly: sovremennye podhody i instrumenty realizacii [Informatization of higher education: modern approaches and implementation tools]: Kollektivnaya monografiya. Moscow. Izdatel'stvo «Oktopus» [«Oktopus» Publishing House]. 2014. 192 p. [In Russ.].

11. Berdshanskij A.M., Krevskij I. G., Meshcheryakov V. A. Elektronnaya informacionno-obrazovatel'naya sreda organizacii kak osnova dal'nejshego razvitiya ehlektronnogo obucheniya [Electronic information and educational environment of the organization as a basis for further development of e-learning]. Trudy IX Mezhdunarodnoj nauch.-prakt. konf. «Nauchno-obrazovatel'naya informacionnaya sreda XXI veka» [Proceedings of the IX International Scientific and Practical Conference «Scientific and educational information environment of the XXI century»]. Petrozavodsk, 2015. pp. 16-20. [In Russ.].

12. Tel'nov Yu. F. Sistema upravleniya akademicheskimi znaniyami universiteta [The system of management of academic knowledge of the university] Elektronnaya Kazan' - 2011. Sbornik materialov tret'ej mezhdunarodnoj nauchno-prakticheskoj konferencii [Electronic Kazan - 2011. Collection of materials of the third international scientific and practical conference.]. Kazan': Yuniversum, 2011. pp. 144-147. [In Russ.].

13. Ivanchenko D. A. Sistemnyj analiz distancionnogo obucheniya [System analysis of distance learning]. M.: Izdatel'stvo RGSU «Soyuz» [RGSU «Soyuz» Publishing House], 2005. 192 p.: tabl. i diagr. [In Russ.].

14. Nosov L. S. Koncepciya sozdaniya ehlektronnoj obrazovatel'noj sredy universiteta [The concept of creating the electronic educational environment of the university]. Trudy XI Mezhdunarodnoj nauch.-prakt. konf. «Novye obrazovatel'nye tekhnologii v universitete» [Proceedings of the 11th International Scientific and Practical Conference «New educational technologies at the university»]. Ekaterinburg, 2014, available at: http://elar.urfu.ru/bitstream/10995/24666/1/ notv-2014-139.pdf (accessed: 29.01.2019). [In Russ.].

15. Raj Adhikari, D. Knowledge management in academic institutions. International Journal of Educational Management, 24 (2), 2010, pp. 94-104. DOI 10.1108/09513541011020918

16. Birol C., Dagli G., Silman F. Usage of knowledge management tools: UK and Canada versus Russia and Turkey in a comparative study. Egitim Arastirmalari - Eurasian Journal of Educational Research, 38, 2010, pp. 37-54.

17. Esposito V., de Nito E., Iacono M. P., Silvestri L. Dealing with knowledge in the Italian public universities: The role of performance management systems. Journal of Intellectual Capital, 14 (3), 2013, pp. 431-450. DOI 10.1108/ jic-03-2013-0035.

18. Babin E. N. Konceptual'nye voprosy upravlencheskih znanij v setevoj srede universiteta [Conceptual issues of management knowledge in the university network environment]. University management: practice and analysis, 2016, 2 5. pp. 100-109. DOI 10.15826/umj.2016.103.048 [In Russ.].

19. Babin E. N. Praktika vnedreniya sistem upravleniya obucheniem: distancionnye tekhnologii v pomoshch' prepodavatelyam [The practice of implementing learning management systems: distance technologies to help teachers]. University management: practice and analysis. 2017, 2 5, pp. 103-112. [In Russ.].

20. Fullwood R., Rowley J., Delbridge R. Knowledge sharing amongst academics in UK universities. Journal of Knowledge Management, 17 (1), 2013. pp. 123-136. DOI 10. 1108/13673271311300831 [In Russ.].

21. Sadia Bibi, Amjad Ali. Knowledge sharing behavior of academics in higher education. Journal of Applied Research in Higher Education. Vol. 9, No. 4, 2017, pp. 550-564. DOI 10.1108/jarhe-11-2016-0077

22. Uvarova T. G. Integral'naya koncepciya upravleniya innovacionnym universitetom na osnove znanij [Integral concept of managing an innovative university based on knowledge]. University management: practice and analysis. 2008, 2 6, pp. 90-95.

23. Babin E. N. Informacionnoe obespechenie upravleniya vuzom: preimushchestva processno-modul'nogo podhoda [Information support for university management: the advantages of a process-modular approach]. University management: practice and analysis. 2011, 2 6, pp. 15-22. [In Russ.].