Conceptual questions of managerial knowledge in the network environment for university

The article falls under conceptual category. The aim of the article is to formulate strategic ways for improving university managerial skills and identify tasks of university network environment in order to perform educational services innovation development principles and creation of their competitive advantages. It requires defining the place, peculiarities and levels of managerial knowledge, present a concept vision of information complexes of university corporate information system and overall managerial knowledge model. Methodological basis of the research is interdisciplinary approach. The authors performed theoretical summary of academic publications on knowledge management, university management, analysis of national informatization standards. Practical importance of the research is seen in form of overall model of university managerial knowledge model, recommendations on the content of this model and the structure of corporate information system in managing strategic, tactic and operational university processes in order to provide them with direction and implement key university competencies. Areas of using overall university managerial knowledge model lie not only in process management but also in uniting technologies of managing knowledge, subjects, management levels, internal processes and external environment in a corporate information system of the university, in the opportunity to use network communication with educational services consumers for their informational development. Results and materials of the research formed the basis of network environment improvement at Kazan National Research University named after A. N. Tupolev. Suggestions made on the basis of research results can be used in modifying corporate information system on the basis of process module approach and in organization of student centered teaching. The input of the research into university management theory and practice is in providing strategic understanding of university network environment role in knowledge management and managerial innovations development. The value of the article lies in a theoretical conceptual approach to organizing university managerial knowledge in network environment that is based on Russian empirical elements and practical experience of the author that can be useful for strengthening competitive advantages of educational services. The article is of interest to practitioners in the field of university management informatization in higher education. The article offers conceptual judgements and practical recommendations. Therefore in future researchers can conduct more detailed empirical research in the field of corporate information system informational complexes.

university, educational service, organizational knowledge, managerial knowledge, corporate information system, process and modular approach

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