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<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">umj</journal-id><journal-title-group><journal-title xml:lang="ru">Университетское управление: практика и анализ</journal-title><trans-title-group xml:lang="en"><trans-title>University Management: Practice and Analysis</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">1999-6640</issn><issn pub-type="epub">1999-6659</issn><publisher><publisher-name>Federal State Autonomous Educational Institution of Higher Education «Ural Federal University named after the first President of Russia B.N.Yeltsin»; Non-Commercial Partnership “University Management: Practice and</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.15826/umpa.2020.04.039</article-id><article-id custom-type="elpub" pub-id-type="custom">umj-1293</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>РЫНКИ УНИВЕРСИТЕТА</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>UNIVERSITY MARKETS</subject></subj-group></article-categories><title-group><article-title>Модель принятия решения о покупке при выборе магистерской программы</article-title><trans-title-group xml:lang="en"><trans-title>Purchase Decision Model in the Context of Choosing a Master’s Program</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Балаева</surname><given-names>О. Н.</given-names></name><name name-style="western" xml:lang="en"><surname>Balaeva</surname><given-names>O. N.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Балаева Ольга Николаевна – кандидат экономических наук, доцент, заместитель заведующего лабораторией «Эмпирический анализ предприятий и рынков в переходной экономике», Институт анализа предприятий и рынков</p><p>101000, Москва, ул. Мясницкая, 20+7 917 537-93-97 </p></bio><bio xml:lang="en"><p>Olga N. Balaeva – PhD (Economics), Deputy Head, Laboratory of Empirical Analysis of the Enterprises and Markets in Transition Economies, Institute for Industrial and Market Studies</p><p>20 Myasnitskaya Str., Moscow, 101000+7 917 537-93-97 </p></bio><email xlink:type="simple">obalaeva@hse.ru</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Обущарова</surname><given-names>М. К.</given-names></name><name name-style="western" xml:lang="en"><surname>Obushcharova</surname><given-names>M. K.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Обущарова Милена Красимировна – ассистент Департамента стратегического и международного менеджмента Высшей школы бизнеса</p><p>101000, Москва, ул. Мясницкая, 20+7 916 848-88-08 </p></bio><bio xml:lang="en"><p>Milena K. Obushcharova – Assistant, Department of Strategic and International Management, Graduate School of Business</p><p>20 Myasnitskaya Str., Moscow, 101000+7 916 848-88-08 </p></bio><email xlink:type="simple">mobushcharova@hse.ru</email><xref ref-type="aff" rid="aff-1"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru"><institution>Национальный исследовательский университет «Высшая школа экономики»</institution><country>Россия</country></aff><aff xml:lang="en"><institution>National Research University Higher School of Economics</institution><country>Russian Federation</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2020</year></pub-date><pub-date pub-type="epub"><day>27</day><month>02</month><year>2021</year></pub-date><volume>24</volume><issue>4</issue><fpage>116</fpage><lpage>129</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Балаева О.Н., Обущарова М.К., 2021</copyright-statement><copyright-year>2021</copyright-year><copyright-holder xml:lang="ru">Балаева О.Н., Обущарова М.К.</copyright-holder><copyright-holder xml:lang="en">Balaeva O.N., Obushcharova M.K.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://www.umj.ru/jour/article/view/1293">https://www.umj.ru/jour/article/view/1293</self-uri><abstract><p>Традиционно используемые в маркетинге модели принятия решения о покупке могут быть применимы и в отношении выбора абитуриентами (покупателями) образовательной программы. Процесс принятия решения о выборе магистерской программы требует особого изучения, поскольку он отличается от процесса принятия решения о поступлении в вуз для обучения по программе бакалавриата. Необходима «настройка» коммуникационного и маркетингового инструментария на ту или иную стадию, которую проходят студенты в процессе принятия решения. Однако в имеющихся на сегодня исследованиях отсутствует системный подход к рассмотрению этапов принятия решения о покупке применительно к выбору магистерской программы. В данной исследовательской статье представлена модель принятия решения о выборе магистерской программы, которая отражает динамику и временные рамки прохождения студентами с первого по четвертый курс бакалавриата различных этапов процесса принятия решения. Эмпирической базой исследования являются данные опроса студентов 1–4-го курсов бакалавриата НИУ ВШЭ различных направлений, проведенного в 2019 году. Для построения модели на основе результатов проведенного исследования факторов и источников информации, влияющих на выбор студентов, были выявлены временные характеристики прохождения студентами бакалавриата основных этапов процесса принятия решения о покупке (этапы «Осознание проблемы», «Поиск информации» и «Оценка вариантов»). Предлагаемая модель позволит магистерским программам корректировать свои коммуникационные стратегии с учетом особенностей выявленных этапов, что обеспечит планомерное воздействие на потенциального потребителя на протяжении всего процесса принятия им решения о выборе магистерской программы.</p></abstract><trans-abstract xml:lang="en"><p>Models of making a purchase decision, traditionally used in marketing, can also be applied to the choice of applicants (buyers) of an educational program. Decision-making process on choosing a master’s program differs from the one of admission to a bachelor’s degree, and thus demands a special study. It is necessary to «tune» the communication and marketing tools for each stage passed by a student in the decision-making process. However, the existing research lacks a systematic approach to considering the stages of making a purchase decision as far as a master’s program choice is concerned. This paper presents a master’s program purchase decision model, which reflects the dynamics and time frames of the decision-making process passing various stages from the first to the fourth year of the bachelor’s degree. The empirical basis of the study is the data of a 2019 survey of HSE one-to-four-year undergraduates specializing in different spheres. To construct the model based on the study of factors and sources of information influencing the students’ choice, there were identified the time intervals of the main stages (understanding the problem, searching for information, and alternatives evaluation) of the students’ purchasing decision process. The proposed model will allow master’s programs to improve their communication strategies, considering the characteristics of various stages, which should provide a systematic influence over a potential consumer within the decision-making process when choosing a master’s program.</p></trans-abstract><kwd-group xml:lang="ru"><kwd>образовательная программа</kwd><kwd>выбор магистерской программы</kwd><kwd>модель принятия решения о покупке</kwd><kwd>этапы процесса принятия решения о покупке</kwd><kwd>продвижение магистерской программы</kwd><kwd>студент как покупатель</kwd></kwd-group><kwd-group xml:lang="en"><kwd>educational program</kwd><kwd>master’s program choice</kwd><kwd>purchase decision model</kwd><kwd>stages of the decision-making process</kwd><kwd>master’s program promotion</kwd><kwd>student as a buyer</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Индикаторы образования: 2020 : статистический сборник / Н. 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